The Client
Concrete Batching Systems is based in Belfast and has its core business revolving around concrete. Their commitment to the concrete industry is unparalleled, and they have established a significant presence in the market. As industry-leading suppliers, they focus specifically on the needs of the customer, offering everything from specification, design, supply, installation, and backup.
However, for their staff, they needed an effective Learning Management System, in order to train employees in the essential skills and knowledge required for their specific job roles. This was important for various reasons, including quality control, legal adherence and excellent customer service.
Project Overview
Our primary task was to develop a Learning Management System (LMS) for Concrete Batching Systems. This LMS was not just any regular system; it was designed to serve as a comprehensive portal for training and support, a system that would underpin their operations and set the precedent for the quality of their standard going forward.
LMS Features
As part of the integrated Learning Management System of WordPress, we included several features that would boost engagement and enhance the user experience. Check them out below
Content-Rich
The LMS contained a mix of reading materials and videos to cater to different learning preferences. This is a central requirement of an LMS, as it primarily functions to facilitate learning through the most helpful mediums for the learner.
Customizable Views
We also integrated customisable views depending on user roles or departments. This ensured that the LMS was appealing to individual users, providing a user experience that was relevant and easily navigated through.
Lesson Plans
This LMS also included various lesson plans to help guide the learning and ensure that the content was retainable and easily understood by the learner. It also allowed the learner to visually track their learning progress.
Progress Tracking
The system could track employee progress, providing percentages of completion of the course. This would allow supervisors and trainers to track employee progress and identify areas for focus and growth.
Evidence of Training
A unique feature of this LMS was the ability to show evidence of training, which is particularly useful for inspections and compliance checks. It provided tangible evidence of learning that was recorded, dated and stored in a centralised location.
Successful WordPress LMS Integration
Our team of web developers successfully integrated an LMS system for our clients at Concrete Batching Systems. Going forward, it provided them with many tangible benefits of enhanced operational management and employee training.
New Employee Onboarding
New recruits could track how far they’ve progressed in their training, ensuring a smooth induction process and preparing them with the relevant training and knowledge to support their new roles.
Inspections
For compliance checks and inspections, Batching Concrete Systems could now effortlessly show evidence that employees had undergone the necessary training. They could also track when it was time for employees to refresh their training, ensuring that they could uphold a consistent standard.
Simple user interface
Another success of integrating this LMS is that we could maintain an easy-to-use interface. The simplicity of this feature ensured that both learners and course supervisors could easily interact with the platform, access relevant information and create a suitable learning environment.
Filtered results
Given the size of Concrete Batching Solutions, we recognised that they had many departments that worked together in order to maintain the business. This meant that the LMS had to reflect the many different departments and categorise the learning accordingly.
We ensured the LMS had different sections for finance, customer support, business development etc. Creating an organised space would give them greater control over training requirements and better management of the different departments.
Adherence to ISO Standards
One of the standout features of the LMS we developed for Concrete Batching Systems is its alignment with ISO standards. ISO, or the International Organization for Standardization, sets globally recognized standards for various industries, ensuring quality, safety, and efficiency.
In the context of training and education, adhering to these standards is paramount. Our LMS not only facilitates the delivery of standardised training content but also provides robust tracking and reporting features.
This ensured that Concrete Batching Systems could effortlessly demonstrate compliance during ISO inspections. By maintaining a digital record of every training module, test result, and user interaction, the LMS serves as a comprehensive evidence diary, showcasing the company’s commitment to international best practices and continuous improvement.
A Successful LMS WordPress Integration
At the heart of our mission lies a commitment that goes beyond mere online visibility. While a strong digital presence is undeniably crucial in today’s world, we recognize that operational requirements are the backbone of businesses like Concrete Batching Systems. Our work with the Learning Management System is a testament to this belief.
We don’t just design websites; we craft comprehensive digital solutions that cater to both the front-facing and behind-the-scenes needs of our clients. Ensuring the smooth running of operations, streamlining processes, and enhancing efficiency are just as paramount to us as creating a visually appealing online interface.
In partnering with us, you’re choosing an agency that understands the holistic demands of modern businesses and is equipped to meet them head-on.
Case Studies
If you would like to see more about our website design and development approach, you can check out the following other blogs: Community Charity Marketing Project | Consultant Web Design Project | Website Design for Membership Platform | Website Design Project For Gin Distillery | Website Build for LGBT Ireland | Tourism Marketing for Crumlin Road Gaol | App Design for Gig Crafter.
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